Shipping & Delivery -
Free same day delivery available for all orders within a 10km radius of the White Doors & Co store in Camberwell. This will be measured when you input your address at checkout
Delivery within Australia:
We offer $15 Australia Post shipping for all our customers, and if your order is over $150, we will ship for free (excluding Bulky + Oversized).
We also offer Express shipping for an additional $5 which means your parcel will arrive to you approximately 2-3 business days after receiving your dispatch notification (this will include your tracking number).
Please note orders will only be processed on business days (Monday-Friday). All parcels are 'AUTHORITY TO LEAVE' meaning AustPost will leave in the safest place/at your door if no one is home to answer.
Oversized and Bulky items shipping will be quoted separately.
Shipping costs are calculated at the check out.
Please be aware that some international orders will attract import duties & taxes, any such taxes, if levied are the responsibility of the purchaser. For more information about possible import duties & taxes please contact your local customs authority.
When your order ships you will receive a tracking number, you can track your order here:
Please use the delivery calculators below to estimate your delivery times. We ship from our shop in Camberwell, Victoria, 3124
- Australian Domestic: https://auspost.com.au/parcels-mail/delivery-times.html
- New Zealand & other International destinations: http://auspost.com.au/apps/international-post-guide.html
Providing a business address for delivery is always more reliable. However, if you require delivery to a residential address & you are unavailable during the time of delivery a representative will leave a card for you detailing instructions on where you can go to pick up your order from your nearest Australia Post Office.
If delivery is unsuccessful the customer will be responsible for any redelivery charges.
Please note that we are not able to adjust the delivery address once an order has left our warehouse.